HELP / FAQs
Topics include setting up delivery addresses, changing passcode
Frequently Asked Questions
- How can I see my order history on SimplyMedical.com? You can see your Order History at Simply Medical within Your Account. Go to the top navigation, click on My Account, and choose Order History. Within Order History, you will be able to see all of the orders that you have placed on SimplyMedical.com.
- What if I have a problem with an order?If there is a problem with your order, please contact customer service via email at CustomerService@SimplyMedical.com.
- How do I cancel my order, or items on my order? If you need to cancel your order, or cancel specific items on your order, please contact customer service via email at CustomerService@SimplyMedical.com.
- How do I place an order on SimplyMedical.com?To place an order on SimplyMedical.com, browse throughout the website to select the items you need, and add them to your shopping cart.Once your shopping cart is complete, proceed to checkout and follow the prompts to select your shipping address and payment information.If you are a new customer, you’ll be prompted to create an account.If you encounter any issues while adding items into your cart, or while placing your order, please reach out to our customer service department at email@example.com.