Shutting Down
Thank You - Simply Medical Customer
Dear Valued Customer,
We want to extend our deepest gratitude for your continued support and loyalty to Simply Medical. It has been a privilege to serve your healthcare needs, and we truly appreciate the trust you've placed in us.
We are writing to inform you that SimplyMedical.com store will officially close on Oct. 30th. After this date, you will no longer be able to place orders on our website. However, please know that we are still here for you during this transition.
Key Details:
Refunds and Returns: We will continue to accept refunds and returns for any eligible purchases made before the closure, up to 45 days after SimplyMeidcal.com stops accepting orders.
Subscription Orders: If you are a member of our Subscribe-and-Save program, please be aware that your subscription will automatically end once the website closes. You will not be billed for any future shipments after October 30th.
Continue Shopping With Us:
Though our website is closing, you can still find your favorite McKesson Brand products and more by visiting our shop on Amazon: [SHOP NOW] We encourage you to continue shopping with us there to meet your healthcare needs. For our Simply Medical Subscribe & Save members, we also offer Subscribe & Save on a wide selection of items through Amazon.
We sincerely thank you for choosing Simply Medical and hope to continue serving you through our Amazon store.
If you have any questions or concerns about this transition, please feel free to reach out to our customer service team at (855) 374 - 6759. We are here to assist you.
Warm regards,
The Simply Medical Team
Continue Shopping with Us on these Channels:
Frequently Asked Questions
When will the site shut down?
- The site will stop accepting orders on October 30th, 2024.
Will I still have access to My Account to view order history and returns?
- Yes, you will have access to My Account for 45 days after October 30th, 2024.
What will happen to my personal information and stored credit card details?
- We use tokenization, which replaces your credit card details with a secure, unique token. This ensures your payment information remains protected even after the site closes.
If I place an order on October 30th, will I still receive it?
- Yes, as long as your order is placed by noon Eastern Time on October 30th, 2024. You will receive tracking information once your order ships.
What will happen to my subscription order?
- We recommend canceling your subscription before October 30th, 2024. All active subscriptions will automatically be canceled after this date.
How can I contact Customer Service for a refund or to close my account?
- You can reach our Customer Service team at 855.374.6759.
Can I purchase from Simply Medical over the phone after the website closes?
- No, after October 30th, 2024, phone orders will no longer be accepted.
Can I continue to purchase from Simply Medical on Amazon, Walmart, or Target?
- Yes, Simply Medical products are available on Amazon, Walmart, Target, eBay, and Kroger marketplaces.
Can I delete my credit card information?
- Yes, you can access your account and remove it. If you prefer our agents to remove it please call 855.374.6759 for our agents to guide you through the process
I want to set up a subscription with Simply Medical, how do I go about it?
- Our Amazon channel has the ability to setup subscriptions and you can configure those there. We will not able to provide advice over the phone on how to set those up. If you need phone advice then pureplay partners?